Privacy Policy

1. Who we are

This website is operated by Caiju (Ningbo) E-commerce Cross-Border Co., Ltd., Room 1721, No. 755, Liyuan North Road, Haishu District, Ningbo, Zhejiang, China. For any privacy question, contact info@fineprocure.com.

2. What we collect

• Inquiry details you send us: name, company, email address, phone/WhatsApp number, product requirements and files.
• Basic technical data (pages visited, approximate region) used to understand how the site is used.

3. How we use it

• To reply to inquiries, prepare quotations and manage your orders.
• To coordinate with factories and logistics partners strictly as needed to serve your order — under confidentiality, and only sharing what is necessary.
• To improve the website and our services.

4. What we never do

• We do not sell or rent your information to anyone.
• We do not send unrelated marketing bulk emails.

5. Cookies

We use minimal, privacy-respecting analytics (and standard cookies needed for the site to work). You can block cookies in your browser; the site will continue to work.

6. Retention and security

Inquiry and order records are kept only as long as needed to serve the business relationship and meet legal accounting duties. Access is limited to the FineProcure team.

7. Your rights

You may ask us at any time to access, correct or delete the personal data we hold about you: email info@fineprocure.com.